Placing an order

Jane Tegal: Hello, this is Jane Tegal from Excellerator Co. calling. May I speak to Mr. Choi?
Mr Choi: Hello Ms Tegal, this is Mr Choi.

Jane Tegal: Hello, I'd like to place an order for a number of your Millennium desk units.
Mr Choi: Certainly. How many were you interested in ordering for purchase?

Jane Tegal: Quite a few. Do you have many available in the warehouse?
Mr Choi: We keep a large supply in stock. There's also a showroom with quite a few on hand. It shouldn't be a problem.

Jane Tegal: Well then. I'd like 75 units by the end of the month. Could I get an estimate before I place an order?
Mr Choi: Certainly, I'll have it for you by the end of the day.

Jane Tegal: What does the estimate include?
Mr Choi: Estimates include merchandise, packaging and shipping, duty if required, any taxes and insurance.

Jane Tegal: Do you ship door-to-door? 
Mr Choi: Certainly, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.

Jane Tegal: Thank you for your help.
Mr Choi: My pleasure. You can expect an e-mail by 5 this afternoon.

Key Vocabulary

unit 

to place an order
warehouse
to purchase
to be available
supply
in stock
showroom
to be on hand
estimate
door-to-door shipping
to depend on something
location

Resource cited:  http://www.yeuanhvan.com/business-dialogues/7383-business-english-placing-an-order